Terms of Service

These terms of use (the “Terms” or the “Agreement”) form a binding legal contract that governs the relationship between Kim Leischner Coaching Inc., a corporation incorporated under the laws of Canada (“We,” “Us,” or the possessive “Our”) and users ( “You”) of the https://kimleischner.com/ website (the “Website”).

By accessing or using the Website or purchasing services from Us, You acknowledge that You have read, understood, and agree to be bound by the Terms, as well as our Privacy Policy (the “Privacy Policy”), which is available here also forms part of and is incorporated by reference into these Terms. Please do not access the Website or use the Services if you do not agree to be bound by these Terms and the Privacy Policy.

  1. Amendment of Terms

    These Terms are subject to change by us without prior notice. We may provide notice of such changes by posting the same on our Website, as well as providing You with notice of such changes to the email address or other contact information you have provided at least (14) days before such change is to take effect. By continuing to use the Website or Services after such amendments to the Terms come into force, you agree to abide by the amended Terms. If you do not agree to be bound by the amended Terms you must cease accessing the Website and using the Website immediately. 

  2. Services

    The services coaching, mentoring, supervision, workshops, retreats, instructional, and teaching services which may be provided by us to you as the Client (including online or in-person courses, classes, programs or sessions) (the “Services”). The various Service packages available and the fees for the same (the “Fees”) are as set out on the Website from time to time. Our obligation to provide the Services is contingent on payment of the appropriate Fees. All Fees are non-refundable except as set out herein. 

  3. 1-1 Appointments and Packages

    Any scheduled session must be cancelled at least 24 hours before the time of the session. If you cancel an appointment on less than 24 hours notice or do not attend a session, the full Fees applicable to the session will be charged. If You are late for a session the session may be shortened accordingly. 


    For multi-session packages in respect to which the Fees are paid in advance, if You wish to cancel the remaining sessions, You must submit a cancelation request to [email protected] at least 24 hours prior to the next session. Upon receipt of such request We will refund You the cost of your remaining session(s), except for a sum of $100 Canadian Dollars which shall not be refunded and shall be retained by Us to cover our administrative costs.

  4. Self-Paced Online Courses and Products

    Purchases of self-paced online courses and products are final. No refunds will be issued at any time after purchase.

  5. Live-In-Person, Live-Online and Hybrid Programs

    1. For Live-In-Person, Live-Online and Hybrid programs that include live group or 1-1 sessions, refunds will only be considered up to and before the second live session in the program series. Refunds after the live portion of the program has started will only be given to a maximum of 75% of the program fee. You must submit a cancelation request to [email protected] at least 12 hours prior to the second live online session. 

  6. Code of Conduct


    In order to receive the Services you must agree to abide by the Code of Conduct, which is attached as Schedule “A” to these Terms (the “Code of Conduct). 

  7. Service Limitations

    The Services are provided for educational purposes only. We and our staff are not licensed psychiatrists, psychologists, therapists, counselors, or medical professionals. The Services are not intended to diagnose, treat, cure, or prevent any psychological, mental, or medical conditions. By participating in the Services you acknowledge that you are fully responsible for your own physical, mental, and emotional well-being and that the coaching services do not and are not intended to act as a substitute for clinical therapy, psychiatric treatment, or other expert specific guidance including legal, medical or financial advice. 

  8. Marketing Materials


    Without limiting the generality of section 6 of these Terms, the information, marketing content, and testimonials contained on this Website are provided strictly for educational and informational purposes and do not represent warranties or guarantees regarding the Services or the results to be obtained as a result of using the Services and by using the Website you agree and acknowledge that we shall have no liability for any reliance placed on such marketing materials or testimonials. The testimonials and examples used related to exceptional results, and are not intended to represent or guarantee that any individual will achieve the same or similar results. Each individual’s success depends on a variety of factors beyond our control.

  9. Intellectual Property Ownership


    Unless otherwise stated, all material related to the Website or the Services, including all graphics, designs, photographs, text and testimonials intellectual property and any course materials or other materials provided to you as part of the Services, including slides, worksheets, videos or any updates to the same (the “Course Content”) remain Our exclusive intellectual property, and nothing in these Terms is intended to grant or transfers You any interest in such material. You agree not to take any steps that are inconsistent with Our ownership of such material, including reproducing or using such material for any commercial purpose without Our written consent. Upon purchasing the Services you will be provided a non-assignable, non-sublicensable, non-exclusive license to use the Course Content solely for the purpose of accessing the Services. Upon terminating your access to the Services You must cease all use of the Course Content. You agree to keep the Course Content strictly confidential and not share it with any third party.

  10. Your Obligations


    By visiting the Website or using the Services You agree:

  • not to use the Website or Services for any illegal purpose, or in furtherance of any illegal activities;

  • not to interfere or attempt to interfere with the proper working of the Website, including by taking any action that imposes, or may impose an unreasonable or disproportionately large load on Our internal infrastructure;

  • not to harvest or collect any data or information about the Website or use any robot, spider, scraper or other automated means to access the Website or Services for any purpose without our express written permission, and not to disclose any such data about the Website or Services to third parties;

  • not to reverse engineer, decompile, disassemble or otherwise attempt to discover the source code of the Website or any software used by Us to provide the Website;

  • not to infringe on Our intellectual property rights in regard to any material related to the Website or the Services, including by copying, modifying or disseminating such material without Our consent; 

  • respect others’ privacy and not disseminate other persons’ private information without their consent;

  • not to upload any content to the Website or use the Website to disseminate any material that could be construed as unlawful, bullying, threatening, abusive, tortuous, defamatory, libelous, vulgar, obscene, offensive, or give rise to a civil or criminal liability in any jurisdiction; and

  • not to intentionally interfere with the working of the Website or, or infect the Website or any software used by Us to provide the Website with any viruses, spyware, malware or other computer code, files or programs designed to interrupt, interfere with or limit the functionality of any computer software or hardware.

  1. Third-Party Materials


    The Website may contain links to third party websites, products, or content (“Third-Party Materials”). We do not own, control or license any such Third-Party Materials and We make no endorsements, representations, guarantees, or warranties with respect to any Third-Party Materials. If You access any Third-Party Materials through the Website, You do so at Your own risk and agree that We (including, but not limited to, our owners, directors, officers, agents, and employees) are shall not be liable in any manner for any harm, injury, cost, damage, or loss You may suffer as a result of doing so.

  2. Disclaimer of Warranties

    WE MAKE NO EXPRESS, IMPLIED OR STATUTORY REPRESENTATIONS, WARRANTIES, OR GUARANTEES IN CONNECTION WITH THE SERVICES, THIS WEBSITE, OR ANY MATERIAL PROVIDED ON THE SITE RELATING TO THE QUALITY, SUITABILITY, TRUTH, ACCURACY OR COMPLETENESS OF ANY INFORMATION OR MATERIAL CONTAINED OR PRESENTED ON THIS SITE. UNLESS OTHERWISE EXPLICITLY STATED, TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, THE WEBSITE AND (IF APPLICABLE) THE SERVICES ARE PROVIDED TO YOU ON AN “AS IS,” “AS AVAILABLE” AND “WHERE-IS” BASIS WITH NO WARRANTY EXPRESSED OR IMPLIED INCLUDING WITHOUT LIMITATION NO WARRANTY OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, OR NON-INFRINGEMENT OF THIRD PARTY RIGHTS. WE DO NOT PROVIDE ANY WARRANTIES AGAINST VIRUSES, SPYWARE OR MALWARE THAT MAY BE INSTALLED ON YOUR COMPUTER AS A DIRECT OR INDIRECT RESULT OF THE YOUR USE OF THE WEBSITE.


    WITHOUT LIMITING THE GENERALITY OF THE FOREGOING, YOU ACCEPT RESPONSIBILITY FOR YOUR USE OF THE SERVICES AND COURSE MATERIAL, AND ASSESSING SUITABILITY OF THE SERVICES FOR YOUR OWN REQUIREMENTS. YOU ACKNOWLEDGE THAT YOU ARE SOLELY RESPONSIBLE FOR MAKING YOUR OWN DECISIONS AND RESULTS. YOU AGREE NOT TO HOLD US OR OUR SHAREHOLDERS, DIRECTORS, CONSULTANTS OR EMPLOYEES LIABLE FOR ANY ACTIONS OR RESULTS FOR ADVERSE SITUATIONS CREATED AS A DIRECT RESULT OF YOUR USE OF THE SERVICES.

  3. Limitation of Liability

    YOU AGREE AND ACKNOWLEDGE THAT WE SHALL NOT BE LIABLE FOR ANY DIRECT, INDIRECT, SPECIAL, INCIDENTAL, CONSEQUENTIAL OR EXEMPLARY DAMAGES; INCLUDING WITHOUT LIMITATION DAMAGES FOR MONETARY LOSS, LOSS OF PROFITS, LOSS OF GOODWILL, LOSS OF OR LIMITATION ON USE, DAMAGES TO DATA OR OTHER INTANGIBLE LOSS, WHETHER FOR BREACH OF CONTRACT, TORTIOUS BEHAVIOR, NEGLIGENCE OR ANY OTHER CAUSE OF ACTION, RESULTING FROM OR ARISING OUT OF ANY MATTER RELATING TO THIS WEBSITE OR YOUR USE OF THE SERVICES.YOU AGREE AND ACKNOWLEDGE THAT BY VISITING THIS WEBSITE OR PURCHASING THE SERVICES YOU SHALL NOT COMMENCE OR JOIN ANY LAWSUIT OR LEGAL PROCEEDINGS OF ANY KIND IN CONNECTION WITH YOUR ACTIVITY ON THIS WEBSITE AGAINST US, OUR OFFICERS, DIRECTORS, EMPLOYEES, CONSULTANTS OR AFFILIATED COMPANIES.

  4. Termination of Services


    We may terminate providing the Services to you at any time in the event the relevant Fees for the Services are not paid, or you breach any material obligations under these Terms, including the Code of Conduct, or for any other reason in Our discretion on notice to you. If We terminate this Agreement for convenience, We will refund a pro-rated portion of the Fees in respect to the Services used. For greater certainty, if this Agreement is terminated due to a breach of the Code of Conduct no refund shall be provided. 

  5. Severability and Waiver


    If any provision of these Terms, or the application of such provision to any person or circumstance, will be held invalid, the remainder of this Agreement, or the application of such provision to any person or circumstance other than those to which it is held invalid, will not be affected by it to the extent that doing so will not alter the fundamental purpose of the Agreement. 

  6. Entire Agreement


    These Terms contain the whole agreement between the parties pertaining to the subject matter thereto and supersede all prior agreements, understandings, negotiations and discussions between the parties and there are no representations, warranties, covenants, conditions or other terms other than expressly contained in these Terms.  These Terms may only be amended by us in writing as set out in section 2 of these Terms.

  7. Age of Majority


    By using the Website or the Services, You represent that You are at least 18 years of age or the age of majority in your jurisdiction. Do not use the Website or the Website if You are a minor. 

  8. Applicable Law


    You agree that these Terms and your use of the Website and Services shall be governed by the laws of British Columbia and the federal laws of Canada applicable therein, without regard to conflict of law provisions. By accessing the Website or using the Services you irrevocably agree to attorn to the exclusive jurisdiction of the courts of British Columbia and the federal courts of Canada for the resolution of any dispute related to these Terms. 

  9. Waiver

    No waiver by Us of any violation or non-performance of these Terms shall be deemed to be a waiver of any subsequent violation or non-performance. No condoning, excusing or overlooking by Us of any default or breach of these Terms shall operate as a waiver of our rights under these Terms in respect of any continuing or subsequent default or breach, and no waiver shall be inferred from or implied by anything done or omitted by Us, save only an express waiver in writing.

    Effective Date: July 1 , 2026

Schedule “A”
Code of Conduct

By Accessing the Services as a client You agree to:

  • The Terms of SERVICE and PRIVACY POLICY above. 

  • Recognize that Kim Leischner and Kim Leischner Coaching Inc.aims and is obligated to abide by the parameters of the International Coaching Federation Code of Ethics which can be found here: https://coachingfederation.org/credentialing/coaching-ethics/icf-code-of-ethics/ 

  • Be punctual and clear the time and space for any meeting or Service session (turn off your phone, close emails, put away any other distractions) and commit to being fully present and show up for yourself during our sessions.

  • Bring your highest degree of integrity and honesty to your coaching sessions.  

  • Be willing explore sometimes uncomfortable territory, where beliefs, blind spots or fears might be getting in the way of achieving your goals, and be open to new possibilities and unique ways of finding solutions. 

  • Recognize that you are 100% responsible and accountable to creating the results you want.

  • Ask for and communicate clearly what you need.

  • Not record transcribe or use other AI tools in sessions without Our permission.

If You are a Client of our Services for group courses, in addition to the above, You also agree to:

  1. Adhere to our community standards and agreements for respectful behavior and communications in relating to your fellow participants.

  2. Maintain the confidentiality and privacy of other participants.

  3. Accept the risk that we cannot control the conduct of others and that there are certain risks inherent in participating in group discussions.

  4. Acknowledge that we may record certain online meeting sessions for participants to view later, for personal study purposes.

  5. Not record transcribe or use other AI tools in sessions without Our permission.